Sears Delivery: Got an e-mail May **, **** to notify me that my...
A Sears Delivery customer review by GetHuman user ~Loren libby from November 27th, 2017
Background on ~Loren libby's case
GetHuman: ~Loren libby - can you tell our other Sears Delivery customers when your case took place?
~Loren libby: Yes. It was late at night, on November 22nd.
GetHuman: Did you reach out to Sears Delivery, and if so, how?
GetHuman: And which of these common Sears Delivery customer issues best describes the reason you wanted to talk to them?
(Shows ~Loren libby a list of common Sears Delivery problems)
~Loren libby: "Change order" was why I was trying to call.
~Loren libby's review of Sears Delivery customer service
GetHuman: So how would you sum up your experience for GetHuman's Sears Delivery customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Loren libby: Got an e-mail May **, **** to notify me that my lawn tractor would be delivered may **. Received a follow up call May ** to confirm I would be home. Nobody showed a up and nobody called. Found out from my local Sears store that the delivery date had been changed to June * without my knowledge. Now I need to make arrangements to be home again to receive the delivery - if they show up. I've bought three tractors from Sears, but NO MORE.
GetHuman: Let's quantify your experience contacting Sears Delivery. On a scale of 1 to 5, how easy is it go get help on a Sears Delivery problem?
~Loren libby: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Loren libby: I'd give them a two out of five on communication.
GetHuman: And what about Sears Delivery's ability to quickly and effectively address your problem?
~Loren libby: For that I would say three out of five.
GetHuman: And finally- any advice for other Sears Delivery customers?
~Loren libby: Call them early in the day or late. Don't forget any personal or account information you might need for Sears Delivery to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Loren libby taken from his Sears Delivery customer service problem that occurred on November 22nd, 2017.