See Tickets: Keep pressing * and you should get through to h...
A See Tickets customer review by GetHuman user ~Jon from November 22nd, 2017
Background on ~Jon's case
GetHuman: ~Jon - can you tell our other See Tickets customers when your case took place?
~Jon: Yup. It was late at night, on November 20th.
GetHuman: Did you reach out to See Tickets, and if so, how?
GetHuman: And which of these common See Tickets customer issues best describes the reason you wanted to talk to them?
(Shows ~Jon a list of common See Tickets problems)
~Jon: "Refund a Charge" was why I was trying to call.
~Jon's review of See Tickets customer service
GetHuman: So how would you sum up your experience for GetHuman's See Tickets customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jon: Keep pressing * and you should get through to hold music, waited **mins. Lady at other end said she was able to cancel my erroneous order and leave the correct one in place.
GetHuman: Let's quantify your experience contacting See Tickets. On a scale of 1 to 5, how easy is it go get help on a See Tickets problem?
~Jon: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jon: I'd give them a four out of five on communication.
GetHuman: And what about See Tickets's ability to quickly and effectively address your problem?
~Jon: For that I would say five out of five.
GetHuman: And finally- any advice for other See Tickets customers?
~Jon: Call them early in the day or late. Don't forget any personal or account information you might need for See Tickets to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jon taken from his See Tickets customer service problem that occurred on November 20th, 2017.