unhelpful, see tickets charged me for tickets t...

A See Tickets customer review by GetHuman user ~aliona from November 21st, 2017

Background on ~aliona's case

GetHuman: ~aliona - can you tell our other See Tickets customers when your case took place?
~aliona: Yeah. It was evening, on November 19th.
GetHuman: Did you reach out to See Tickets, and if so, how?
~aliona: I used the +44 115 912 9000 number I found for on the GetHuman See Tickets customer phone number page I was on: See Tickets Customer Service Phone Number
GetHuman: And which of these common See Tickets customer issues best describes the reason you wanted to talk to them?
(Shows ~aliona a list of common See Tickets problems)
~aliona: "Missing Delivery" was why I was trying to call.

~aliona's review of See Tickets customer service

GetHuman: So how would you sum up your experience for GetHuman's See Tickets customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~aliona: unhelpful, see tickets charged me for tickets they didnt even book for me and refused to offer any help on how to fix this issue- they are incontactable
GetHuman: Let's quantify your experience contacting See Tickets. On a scale of 1 to 5, how easy is it go get help on a See Tickets problem?
~aliona: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~aliona: I'd give them a four out of five on communication.
GetHuman: And what about See Tickets's ability to quickly and effectively address your problem?
~aliona: For that I would say five out of five.
GetHuman: And finally- any advice for other See Tickets customers?
~aliona: Call them early in the day or late. Don't forget any personal or account information you might need for See Tickets to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~aliona taken from his See Tickets customer service problem that occurred on November 19th, 2017.

See Tickets

4.00 of 5 stars | 29 reviews

~aliona's See Tickets Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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