Shark Vacuum: called @ **:** p.m. PDT Saturday.. (*:** Easter...
A Shark Vacuum customer review by GetHuman user ~Kay Lauraine from November 28th, 2017
Background on ~Kay Lauraine's case
GetHuman: ~Kay Lauraine - can you tell our other Shark Vacuum customers when your case took place?
~Kay Lauraine: Yes I can. It was afternoon, on November 19th.
GetHuman: Did you reach out to Shark Vacuum, and if so, how?
GetHuman: And which of these common Shark Vacuum customer issues best describes the reason you wanted to talk to them?
(Shows ~Kay Lauraine a list of common Shark Vacuum problems)
~Kay Lauraine: "Warranty claim" was why I was trying to call.
~Kay Lauraine's review of Shark Vacuum customer service
GetHuman: So how would you sum up your experience for GetHuman's Shark Vacuum customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Kay Lauraine: called @ **:** p.m. PDT Saturday.. (*:** Eastern) "call during regular business hours..." recording w*CB Monday
GetHuman: Let's quantify your experience contacting Shark Vacuum. On a scale of 1 to 5, how easy is it go get help on a Shark Vacuum problem?
~Kay Lauraine: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Kay Lauraine: I'd give them a five out of five on communication.
GetHuman: And what about Shark Vacuum's ability to quickly and effectively address your problem?
~Kay Lauraine: For that I would say two out of five.
GetHuman: And finally- any advice for other Shark Vacuum customers?
~Kay Lauraine: Call them early in the day or late. Don't forget any personal or account information you might need for Shark Vacuum to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Kay Lauraine taken from his Shark Vacuum customer service problem that occurred on November 19th, 2017.