Sheercover.com: saying representative and then customer service...
A Sheercover.com customer review by GetHuman user ~sandyd from November 24th, 2017
Background on ~sandyd's case
GetHuman: ~sandyd - can you tell our other Sheercover.com customers when your case took place?
~sandyd: Yes. It was morning, on November 16th.
GetHuman: Did you reach out to Sheercover.com, and if so, how?
GetHuman: And which of these common Sheercover.com customer issues best describes the reason you wanted to talk to them?
(Shows ~sandyd a list of common Sheercover.com problems)
~sandyd: "Make a purchase" was why I was trying to call.
~sandyd's review of Sheercover.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Sheercover.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~sandyd: saying representative and then customer service got me the * min wait. Before it was either forever or I got disconnected
GetHuman: Let's quantify your experience contacting Sheercover.com. On a scale of 1 to 5, how easy is it go get help on a Sheercover.com problem?
~sandyd: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~sandyd: I'd give them a three out of five on communication.
GetHuman: And what about Sheercover.com's ability to quickly and effectively address your problem?
~sandyd: For that I would say two out of five.
GetHuman: And finally- any advice for other Sheercover.com customers?
~sandyd: Call them early in the day or late. Don't forget any personal or account information you might need for Sheercover.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~sandyd taken from his Sheercover.com customer service problem that occurred on November 16th, 2017.