Sheplers.com: I can't seem to put an order in on the web. It...
Background on GetHuman81903's case
GetHuman: GetHuman81903 - can you tell our other Sheplers.com customers when your case took place?
GetHuman81903: Sure. It was morning, on November 30th.
GetHuman: Did you reach out to Sheplers.com, and if so, how?
GetHuman: And which of these common Sheplers.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman81903 a list of common Sheplers.com problems)
GetHuman81903: "Track order" was why I was trying to call.
GetHuman81903's review of Sheplers.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Sheplers.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman81903: I can't seem to put an order in on the web. It keeps saying to check my details. There is no issue with my visa card.
GetHuman: Let's quantify your experience contacting Sheplers.com. On a scale of 1 to 5, how easy is it go get help on a Sheplers.com problem?
GetHuman81903: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman81903: I'd give them a one out of five on communication.
GetHuman: And what about Sheplers.com's ability to quickly and effectively address your problem?
GetHuman81903: For that I would say three out of five.
GetHuman: And finally- any advice for other Sheplers.com customers?
GetHuman81903: Call them early in the day or late. Don't forget any personal or account information you might need for Sheplers.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman81903 taken from his Sheplers.com customer service problem that occurred on November 30th, 2017.
1.50 of 5 stars | 1 reviews
GetHuman81903's Sheplers.com Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars
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