Silver Script Insurance Company: none of your numbers enable caller to reach cus...
A Silver Script Insurance Company customer review by GetHuman user GetHuman-86858 from November 14th, 2017
Background on GetHuman-86858's case
GetHuman: GetHuman-86858 - can you tell our other Silver Script Insurance Company customers when your case took place?
GetHuman-86858: Yup. It was morning, on November 9th.
GetHuman: Did you reach out to Silver Script Insurance Company, and if so, how?
GetHuman: And which of these common Silver Script Insurance Company customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-86858 a list of common Silver Script Insurance Company problems)
GetHuman-86858: "Update account information" was why I was trying to call.
GetHuman-86858's review of Silver Script Insurance Company customer service
GetHuman: So how would you sum up your experience for GetHuman's Silver Script Insurance Company customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-86858: none of your numbers enable caller to reach customer service.the lines are always busy and nobody answers,preceeded by many busy signals and then a disconnect.if unresolved i will report to medicare.please remedy by better answering lines,more reps to answer,e-m communications w quick responses,way for answering service to take a call back w reasonable response time.every time i have called there is same nonrespone to your numbers!...please respond to t.antonacci @*****@***.com or phone ***-***-****.thank you,t.antonacci
GetHuman: Let's quantify your experience contacting Silver Script Insurance Company. On a scale of 1 to 5, how easy is it go get help on a Silver Script Insurance Company problem?
GetHuman-86858: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-86858: I'd give them a four out of five on communication.
GetHuman: And what about Silver Script Insurance Company's ability to quickly and effectively address your problem?
GetHuman-86858: For that I would say five out of five.
GetHuman: And finally- any advice for other Silver Script Insurance Company customers?
GetHuman-86858: Call them early in the day or late. Don't forget any personal or account information you might need for Silver Script Insurance Company to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-86858 taken from his Silver Script Insurance Company customer service problem that occurred on November 9th, 2017.