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Sirius/XM: Sirius XM is Harassing me by phone to renew my...

A Sirius/XM customer review by GetHuman user ~Sirius Sucks Richard Head from November 27th, 2017

Background on ~Sirius Sucks Richard Head's case

GetHuman: ~Sirius Sucks Richard Head - can you tell our other Sirius/XM customers when your case took place?

~Sirius Sucks Richard Head: Yes I can. It was morning, on November 24th.

GetHuman: Did you reach out to Sirius/XM, and if so, how?

~Sirius Sucks Richard Head: I used the 866-635-5027 number I found for on the GetHuman Sirius/XM customer phone number page I was on: Sirius/XM Customer Service Phone Number

GetHuman: And which of these common Sirius/XM customer issues best describes the reason you wanted to talk to them?

(Shows ~Sirius Sucks Richard Head a list of common Sirius/XM problems)

~Sirius Sucks Richard Head: "Dispute a Charge" was why I was trying to call.

~Sirius Sucks Richard Head's review of Sirius/XM customer service

GetHuman: So how would you sum up your experience for GetHuman's Sirius/XM customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.

~Sirius Sucks Richard Head: Sirius XM is Harassing me by phone to renew my subscription. They call me twice a day and * AM on Sunday morning!

GetHuman: Let's quantify your experience contacting Sirius/XM. On a scale of 1 to 5, how easy is it go get help on a Sirius/XM problem?

~Sirius Sucks Richard Head: I'd give them a three out of five for ease of finding your way to help.

GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?

~Sirius Sucks Richard Head: I'd give them a five out of five on communication.

GetHuman: And what about Sirius/XM's ability to quickly and effectively address your problem?

~Sirius Sucks Richard Head: For that I would say one out of five.

GetHuman: And finally- any advice for other Sirius/XM customers?

~Sirius Sucks Richard Head: Call them early in the day or late. Don't forget any personal or account information you might need for Sirius/XM to know who you are.

GetHuman: Well there you have it. Some useful feedback and words from ~Sirius Sucks Richard Head taken from his Sirius/XM customer service problem that occurred on November 24th, 2017.

Sirius/XM

2.72 of 5 stars | 296 reviews

Sirius/XM Reviews Sirius/XM's Phone Number All Sirius/XM contact info

~Sirius Sucks Richard Head's Sirius/XM Review

Difficulty of finding help

3 out of 5 stars

Quality of communication

5 out of 5 stars

Timeliness and professionalism

1 out of 5 stars

Overall customer service rating

3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Sirius/XM, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Sirius/XM in any way.

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