Skinit.com: My concern was immediately addressed and was to...
A Skinit.com customer review by GetHuman user ~teachermama from November 15th, 2017
Background on ~teachermama's case
GetHuman: ~teachermama - can you tell our other Skinit.com customers when your case took place?
~teachermama: Yes I can. It was middle of the night, on November 7th.
GetHuman: Did you reach out to Skinit.com, and if so, how?
GetHuman: And which of these common Skinit.com customer issues best describes the reason you wanted to talk to them?
(Shows ~teachermama a list of common Skinit.com problems)
~teachermama: "Cancel order" was why I was trying to call.
~teachermama's review of Skinit.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Skinit.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~teachermama: My concern was immediately addressed and was to be passed on to the "level *" team. It remains to be seen if my broken item will actually be replaced, but the phone rep was helpful.
GetHuman: Let's quantify your experience contacting Skinit.com. On a scale of 1 to 5, how easy is it go get help on a Skinit.com problem?
~teachermama: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~teachermama: I'd give them a one out of five on communication.
GetHuman: And what about Skinit.com's ability to quickly and effectively address your problem?
~teachermama: For that I would say one out of five.
GetHuman: And finally- any advice for other Skinit.com customers?
~teachermama: Call them early in the day or late. Don't forget any personal or account information you might need for Skinit.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~teachermama taken from his Skinit.com customer service problem that occurred on November 7th, 2017.