Sleep Central: Awful company. Don't walk away -- speed run...
A Sleep Central customer review by GetHuman user GetHuman-381529 from November 28th, 2017
Background on GetHuman-381529's case
GetHuman: GetHuman-381529 - can you tell our other Sleep Central customers when your case took place?
GetHuman-381529: Yes. It was afternoon, on November 23rd.
GetHuman: Did you reach out to Sleep Central, and if so, how?
GetHuman: And which of these common Sleep Central customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-381529 a list of common Sleep Central problems)
GetHuman-381529: "Returns" was why I was trying to call.
GetHuman-381529's review of Sleep Central customer service
GetHuman: So how would you sum up your experience for GetHuman's Sleep Central customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-381529: Awful company. Don't walk away -- speed run. Awful customer service, incompetent Rhotech employees. Cannot speak to a human, only their limited infuriating menu.
GetHuman: Let's quantify your experience contacting Sleep Central. On a scale of 1 to 5, how easy is it go get help on a Sleep Central problem?
GetHuman-381529: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-381529: I'd give them a three out of five on communication.
GetHuman: And what about Sleep Central's ability to quickly and effectively address your problem?
GetHuman-381529: For that I would say one out of five.
GetHuman: And finally- any advice for other Sleep Central customers?
GetHuman-381529: Call them early in the day or late. Don't forget any personal or account information you might need for Sleep Central to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-381529 taken from his Sleep Central customer service problem that occurred on November 23rd, 2017.