Social Security: After waiting a couple of hours they told me th...
A Social Security customer review by GetHuman user ~whats wrong with america these from November 18th, 2017
Background on ~whats wrong with america these's case
GetHuman: ~whats wrong with america these - can you tell our other Social Security customers when your case took place?
~whats wrong with america these: Sure. It was middle of the night, on November 14th.
GetHuman: Did you reach out to Social Security, and if so, how?
GetHuman: And which of these common Social Security customer issues best describes the reason you wanted to talk to them?
(Shows ~whats wrong with america these a list of common Social Security problems)
~whats wrong with america these: "Missing Payment" was why I was trying to call.
~whats wrong with america these's review of Social Security customer service
GetHuman: So how would you sum up your experience for GetHuman's Social Security customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~whats wrong with america these: After waiting a couple of hours they told me they had an answer and told me they could not give me the answer for * days then the guy hung up on me, i wasnt finished talking wtf
GetHuman: Let's quantify your experience contacting Social Security. On a scale of 1 to 5, how easy is it go get help on a Social Security problem?
~whats wrong with america these: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~whats wrong with america these: I'd give them a five out of five on communication.
GetHuman: And what about Social Security's ability to quickly and effectively address your problem?
~whats wrong with america these: For that I would say two out of five.
GetHuman: And finally- any advice for other Social Security customers?
~whats wrong with america these: Call them early in the day or late. Don't forget any personal or account information you might need for Social Security to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~whats wrong with america these taken from his Social Security customer service problem that occurred on November 14th, 2017.