Social Security: Lee helped me right away, considering a couple...
A Social Security customer review by GetHuman user ~Carol Marie Price from November 22nd, 2017
Background on ~Carol Marie Price's case
GetHuman: ~Carol Marie Price - can you tell our other Social Security customers when your case took place?
~Carol Marie Price: Yeah. It was evening, on November 12th.
GetHuman: Did you reach out to Social Security, and if so, how?
GetHuman: And which of these common Social Security customer issues best describes the reason you wanted to talk to them?
(Shows ~Carol Marie Price a list of common Social Security problems)
~Carol Marie Price: "Complaint" was why I was trying to call.
~Carol Marie Price's review of Social Security customer service
GetHuman: So how would you sum up your experience for GetHuman's Social Security customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Carol Marie Price: Lee helped me right away, considering a couple of different reasons why I should receive this check. She was extremely kind and helpful.
GetHuman: Let's quantify your experience contacting Social Security. On a scale of 1 to 5, how easy is it go get help on a Social Security problem?
~Carol Marie Price: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Carol Marie Price: I'd give them a four out of five on communication.
GetHuman: And what about Social Security's ability to quickly and effectively address your problem?
~Carol Marie Price: For that I would say three out of five.
GetHuman: And finally- any advice for other Social Security customers?
~Carol Marie Price: Call them early in the day or late. Don't forget any personal or account information you might need for Social Security to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Carol Marie Price taken from his Social Security customer service problem that occurred on November 12th, 2017.