I just went to the Sonic near my apt. I don't...
A Sonic customer review by GetHuman user GetHuman-192370 from November 20th, 2017
Background on GetHuman-192370's case
GetHuman: GetHuman-192370 - can you tell our other Sonic customers when your case took place?
GetHuman-192370: Yes I can. It was afternoon, on November 15th.
GetHuman: Did you reach out to Sonic, and if so, how?
GetHuman: And which of these common Sonic customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-192370 a list of common Sonic problems)
GetHuman-192370: "Overcharge/Strange charge" was why I was trying to call.
GetHuman-192370's review of Sonic customer service
GetHuman: So how would you sum up your experience for GetHuman's Sonic customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-192370: I just went to the Sonic near my apt. I don't appreciate the car hop assuming I don't want my change and tipping herself two dollars and not even smart to give me utensils. I didn't raise a stink because it was cold outside but I had NO INTENTION of tipping since she didn't earn it or deserve. Hope you talk to this employee about her misconduct. In all actuality I should get my money back next I go this location. Awful that mgr. Doesn't have employees with manners. Anita Pal. E-mail:*****@***.com. *(***)***-****. Went to location on **th and slide in lubbock, texas
GetHuman: Let's quantify your experience contacting Sonic. On a scale of 1 to 5, how easy is it go get help on a Sonic problem?
GetHuman-192370: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-192370: I'd give them a five out of five on communication.
GetHuman: And what about Sonic's ability to quickly and effectively address your problem?
GetHuman-192370: For that I would say five out of five.
GetHuman: And finally- any advice for other Sonic customers?
GetHuman-192370: Call them early in the day or late. Don't forget any personal or account information you might need for Sonic to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-192370 taken from his Sonic customer service problem that occurred on November 15th, 2017.