South Jersey Gas: Had a service tech. come out and turn gas meter...
A South Jersey Gas customer review by GetHuman user ~A jaded customer of SJG from November 8th, 2017
Background on ~A jaded customer of SJG's case
GetHuman: ~A jaded customer of SJG - can you tell our other South Jersey Gas customers when your case took place?
~A jaded customer of SJG: Yeah. It was evening, on October 29th.
GetHuman: Did you reach out to South Jersey Gas, and if so, how?
GetHuman: And which of these common South Jersey Gas customer issues best describes the reason you wanted to talk to them?
(Shows ~A jaded customer of SJG a list of common South Jersey Gas problems)
~A jaded customer of SJG: "Complaint" was why I was trying to call.
~A jaded customer of SJG's review of South Jersey Gas customer service
GetHuman: So how would you sum up your experience for GetHuman's South Jersey Gas customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~A jaded customer of SJG: Had a service tech. come out and turn gas meter off for renevations. He was extremely rude. Any private business that treats their customers in such a unprofessional and rude manner would not be in business for long. Further, every time his phone rang regarding other service calls he huffed and puffed like a child. It was unbelievable. I read on the SJ Gas website that even if we choose a different provider it wouldn't hurt their bottom line. No wonder they don't care about customer service!
GetHuman: Let's quantify your experience contacting South Jersey Gas. On a scale of 1 to 5, how easy is it go get help on a South Jersey Gas problem?
~A jaded customer of SJG: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~A jaded customer of SJG: I'd give them a one out of five on communication.
GetHuman: And what about South Jersey Gas's ability to quickly and effectively address your problem?
~A jaded customer of SJG: For that I would say four out of five.
GetHuman: And finally- any advice for other South Jersey Gas customers?
~A jaded customer of SJG: Call them early in the day or late. Don't forget any personal or account information you might need for South Jersey Gas to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~A jaded customer of SJG taken from his South Jersey Gas customer service problem that occurred on October 29th, 2017.