South Jersey Gas: I have called numerous times and waited a minim...

A South Jersey Gas customer review by GetHuman user GetHuman-291817 from November 27th, 2017

Background on GetHuman-291817's case

GetHuman: GetHuman-291817 - can you tell our other South Jersey Gas customers when your case took place?
GetHuman-291817: Yeah. It was middle of the night, on November 21st.
GetHuman: Did you reach out to South Jersey Gas, and if so, how?
GetHuman-291817: I used the 888-766-9900 number I found for on the GetHuman South Jersey Gas customer phone number page I was on: South Jersey Gas Customer Service Phone Number
GetHuman: And which of these common South Jersey Gas customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-291817 a list of common South Jersey Gas problems)
GetHuman-291817: "Meter reading" was why I was trying to call.

GetHuman-291817's review of South Jersey Gas customer service

GetHuman: So how would you sum up your experience for GetHuman's South Jersey Gas customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-291817: I have called numerous times and waited a minimum of ** minutes. Nobody ever picks up. Have also sent in online request and have not heard anything. I lieu of water boarding, future prisoners should have to try to get through to so jersey gas
GetHuman: Let's quantify your experience contacting South Jersey Gas. On a scale of 1 to 5, how easy is it go get help on a South Jersey Gas problem?
GetHuman-291817: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-291817: I'd give them a two out of five on communication.
GetHuman: And what about South Jersey Gas's ability to quickly and effectively address your problem?
GetHuman-291817: For that I would say three out of five.
GetHuman: And finally- any advice for other South Jersey Gas customers?
GetHuman-291817: Call them early in the day or late. Don't forget any personal or account information you might need for South Jersey Gas to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-291817 taken from his South Jersey Gas customer service problem that occurred on November 21st, 2017.

South Jersey Gas

1.26 of 5 stars | 164 reviews

GetHuman-291817's South Jersey Gas Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like South Jersey Gas, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with South Jersey Gas in any way.

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