South Jersey Gas: Set appointments on ***, *** and now **** to ge...
A South Jersey Gas customer review by GetHuman user ~whatever won't do anything from November 25th, 2017
Background on ~whatever won't do anything's case
GetHuman: ~whatever won't do anything - can you tell our other South Jersey Gas customers when your case took place?
~whatever won't do anything: Yes I can. It was afternoon, on November 18th.
GetHuman: Did you reach out to South Jersey Gas, and if so, how?
GetHuman: And which of these common South Jersey Gas customer issues best describes the reason you wanted to talk to them?
(Shows ~whatever won't do anything a list of common South Jersey Gas problems)
~whatever won't do anything: "Complaint" was why I was trying to call.
~whatever won't do anything's review of South Jersey Gas customer service
GetHuman: So how would you sum up your experience for GetHuman's South Jersey Gas customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~whatever won't do anything: Set appointments on ***, *** and now **** to get the meter changed. Never called when no one showed and was assured that they would be here next time. One customer care person actually suggested we leave the house unlocked while we worked and they would come back to turn on the gas once we got home. HAHAHAHA
GetHuman: Let's quantify your experience contacting South Jersey Gas. On a scale of 1 to 5, how easy is it go get help on a South Jersey Gas problem?
~whatever won't do anything: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~whatever won't do anything: I'd give them a three out of five on communication.
GetHuman: And what about South Jersey Gas's ability to quickly and effectively address your problem?
~whatever won't do anything: For that I would say one out of five.
GetHuman: And finally- any advice for other South Jersey Gas customers?
~whatever won't do anything: Call them early in the day or late. Don't forget any personal or account information you might need for South Jersey Gas to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~whatever won't do anything taken from his South Jersey Gas customer service problem that occurred on November 18th, 2017.