Speak Support: as always the issue was fixed in proper time, a...
A Speak Support customer review by GetHuman user ~jean from November 20th, 2017
Background on ~jean's case
GetHuman: ~jean - can you tell our other Speak Support customers when your case took place?
~jean: Sure. It was middle of the night, on November 19th.
GetHuman: Did you reach out to Speak Support, and if so, how?
GetHuman: And which of these common Speak Support customer issues best describes the reason you wanted to talk to them?
(Shows ~jean a list of common Speak Support problems)
~jean: "None of those really matches why I wanted to call Speak Support that day." was why I was trying to call.
~jean's review of Speak Support customer service
GetHuman: So how would you sum up your experience for GetHuman's Speak Support customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jean: as always the issue was fixed in proper time, although some time they take a while but i have put my trust in their service thank you.
GetHuman: Let's quantify your experience contacting Speak Support. On a scale of 1 to 5, how easy is it go get help on a Speak Support problem?
~jean: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jean: I'd give them a three out of five on communication.
GetHuman: And what about Speak Support's ability to quickly and effectively address your problem?
~jean: For that I would say four out of five.
GetHuman: And finally- any advice for other Speak Support customers?
~jean: Call them early in the day or late. Don't forget any personal or account information you might need for Speak Support to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jean taken from his Speak Support customer service problem that occurred on November 19th, 2017.