Speak Support: i recently got support for my computer issues a...
A Speak Support customer review by GetHuman user ~Adam from November 20th, 2017
Background on ~Adam's case
GetHuman: ~Adam - can you tell our other Speak Support customers when your case took place?
~Adam: Sure. It was afternoon, on November 10th.
GetHuman: Did you reach out to Speak Support, and if so, how?
GetHuman: And which of these common Speak Support customer issues best describes the reason you wanted to talk to them?
(Shows ~Adam a list of common Speak Support problems)
~Adam: "None of those really matches why I wanted to call Speak Support that day." was why I was trying to call.
~Adam's review of Speak Support customer service
GetHuman: So how would you sum up your experience for GetHuman's Speak Support customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Adam: i recently got support for my computer issues and speak support helped me resolve my outlook and computer speed problems.
GetHuman: Let's quantify your experience contacting Speak Support. On a scale of 1 to 5, how easy is it go get help on a Speak Support problem?
~Adam: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Adam: I'd give them a two out of five on communication.
GetHuman: And what about Speak Support's ability to quickly and effectively address your problem?
~Adam: For that I would say three out of five.
GetHuman: And finally- any advice for other Speak Support customers?
~Adam: Call them early in the day or late. Don't forget any personal or account information you might need for Speak Support to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Adam taken from his Speak Support customer service problem that occurred on November 10th, 2017.