Spiegel: The number is not working the machine says this...
A Spiegel customer review by GetHuman user ~Very angry Mn from November 25th, 2017
Background on ~Very angry Mn's case
GetHuman: ~Very angry Mn - can you tell our other Spiegel customers when your case took place?
~Very angry Mn: Yes I can. It was evening, on November 22nd.
GetHuman: Did you reach out to Spiegel, and if so, how?
GetHuman: And which of these common Spiegel customer issues best describes the reason you wanted to talk to them?
(Shows ~Very angry Mn a list of common Spiegel problems)
~Very angry Mn: "Warranty claim" was why I was trying to call.
~Very angry Mn's review of Spiegel customer service
GetHuman: So how would you sum up your experience for GetHuman's Spiegel customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Very angry Mn: The number is not working the machine says this is not a working number, so how do I get a live person on the phone, you need a new number, this service *****. I want to change an order you cant even email them whats up with that speigel?
GetHuman: Let's quantify your experience contacting Spiegel. On a scale of 1 to 5, how easy is it go get help on a Spiegel problem?
~Very angry Mn: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Very angry Mn: I'd give them a three out of five on communication.
GetHuman: And what about Spiegel's ability to quickly and effectively address your problem?
~Very angry Mn: For that I would say two out of five.
GetHuman: And finally- any advice for other Spiegel customers?
~Very angry Mn: Call them early in the day or late. Don't forget any personal or account information you might need for Spiegel to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Very angry Mn taken from his Spiegel customer service problem that occurred on November 22nd, 2017.