Spirit Air: Because I'm sitting here is ft lauderdale tryin...
A Spirit Air customer review by GetHuman user GetHuman-khohman from December 8th, 2017
Background on GetHuman-khohman's case
GetHuman: GetHuman-khohman - can you tell our other Spirit Air customers when your case took place?
GetHuman-khohman: Yup. It was evening, on December 1st.
GetHuman: Did you reach out to Spirit Air, and if so, how?
GetHuman: And which of these common Spirit Air customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-khohman a list of common Spirit Air problems)
GetHuman-khohman: "Question About A Booking" was why I was trying to call.
GetHuman-khohman's review of Spirit Air customer service
GetHuman: So how would you sum up your experience for GetHuman's Spirit Air customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-khohman: Because I'm sitting here is ft lauderdale trying to figure out if I am going to Pittsburgh tonight or need to get a hotel room
GetHuman: Can you tell the rest of us a bit more from what happened on 12/01/17?
GetHuman-khohman: Spirit has yet to inform me of the delay , I happened to find out Thru a passerby
GetHuman: Let's quantify your experience contacting Spirit Air. On a scale of 1 to 5, how easy is it go get help on a Spirit Air problem?
GetHuman-khohman: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-khohman: I'd give them a five out of five on communication.
GetHuman: And what about Spirit Air's ability to quickly and effectively address your problem?
GetHuman-khohman: For that I would say one out of five.
GetHuman: And finally- any advice for other Spirit Air customers?
GetHuman-khohman: Call them early in the day or late. Don't forget any personal or account information you might need for Spirit Air to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-khohman taken from his Spirit Air customer service problem that occurred on December 1st, 2017.