Spirit Air: Cant understand them half the time, always repe...
A Spirit Air customer review by GetHuman user ~ripofff airline from November 28th, 2017
Background on ~ripofff airline's case
GetHuman: ~ripofff airline - can you tell our other Spirit Air customers when your case took place?
~ripofff airline: Yeah. It was morning, on November 25th.
GetHuman: Did you reach out to Spirit Air, and if so, how?
GetHuman: And which of these common Spirit Air customer issues best describes the reason you wanted to talk to them?
(Shows ~ripofff airline a list of common Spirit Air problems)
~ripofff airline: "Change flight" was why I was trying to call.
~ripofff airline's review of Spirit Air customer service
GetHuman: So how would you sum up your experience for GetHuman's Spirit Air customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ripofff airline: Cant understand them half the time, always repeating the same thing over and over. Don't answer your questions and when i ask for a supervisor they weren't available the * times i called
GetHuman: Let's quantify your experience contacting Spirit Air. On a scale of 1 to 5, how easy is it go get help on a Spirit Air problem?
~ripofff airline: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ripofff airline: I'd give them a three out of five on communication.
GetHuman: And what about Spirit Air's ability to quickly and effectively address your problem?
~ripofff airline: For that I would say four out of five.
GetHuman: And finally- any advice for other Spirit Air customers?
~ripofff airline: Call them early in the day or late. Don't forget any personal or account information you might need for Spirit Air to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ripofff airline taken from his Spirit Air customer service problem that occurred on November 25th, 2017.