Spirit Air: HOW IN GODS NAME IS THIS PLACE STILL IN BUISNES...
A Spirit Air customer review by GetHuman user ~PISSED OFF from November 17th, 2017
Background on ~PISSED OFF's case
GetHuman: ~PISSED OFF - can you tell our other Spirit Air customers when your case took place?
~PISSED OFF: Sure. It was afternoon, on November 8th.
GetHuman: Did you reach out to Spirit Air, and if so, how?
GetHuman: And which of these common Spirit Air customer issues best describes the reason you wanted to talk to them?
(Shows ~PISSED OFF a list of common Spirit Air problems)
~PISSED OFF: "Change booking" was why I was trying to call.
~PISSED OFF's review of Spirit Air customer service
GetHuman: So how would you sum up your experience for GetHuman's Spirit Air customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~PISSED OFF: HOW IN GODS NAME IS THIS PLACE STILL IN BUISNESS? I WANT SOMEONE TO TELL ME HOW DO I PUT THESE PRICKS IN CHECK,IF I KNEW WHERE THERE MAIN OFFICE WITH ACTUAL REAL PEOPLE ARE IT WOULD NOT BE NICE!!!WHAT A JOKE
GetHuman: Let's quantify your experience contacting Spirit Air. On a scale of 1 to 5, how easy is it go get help on a Spirit Air problem?
~PISSED OFF: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~PISSED OFF: I'd give them a one out of five on communication.
GetHuman: And what about Spirit Air's ability to quickly and effectively address your problem?
~PISSED OFF: For that I would say one out of five.
GetHuman: And finally- any advice for other Spirit Air customers?
~PISSED OFF: Call them early in the day or late. Don't forget any personal or account information you might need for Spirit Air to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~PISSED OFF taken from his Spirit Air customer service problem that occurred on November 8th, 2017.