Spirit Air: I tried * different *s and still never got a li...
A Spirit Air customer review by GetHuman user ~Unhappy traverler from November 20th, 2017
Background on ~Unhappy traverler's case
GetHuman: ~Unhappy traverler - can you tell our other Spirit Air customers when your case took place?
~Unhappy traverler: Yup. It was middle of the night, on November 15th.
GetHuman: Did you reach out to Spirit Air, and if so, how?
GetHuman: And which of these common Spirit Air customer issues best describes the reason you wanted to talk to them?
(Shows ~Unhappy traverler a list of common Spirit Air problems)
~Unhappy traverler: "Question About A Booking" was why I was trying to call.
~Unhappy traverler's review of Spirit Air customer service
GetHuman: So how would you sum up your experience for GetHuman's Spirit Air customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Unhappy traverler: I tried * different *s and still never got a live person. Wanted to speak to someone about former baggage charges.
GetHuman: Let's quantify your experience contacting Spirit Air. On a scale of 1 to 5, how easy is it go get help on a Spirit Air problem?
~Unhappy traverler: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Unhappy traverler: I'd give them a two out of five on communication.
GetHuman: And what about Spirit Air's ability to quickly and effectively address your problem?
~Unhappy traverler: For that I would say five out of five.
GetHuman: And finally- any advice for other Spirit Air customers?
~Unhappy traverler: Call them early in the day or late. Don't forget any personal or account information you might need for Spirit Air to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Unhappy traverler taken from his Spirit Air customer service problem that occurred on November 15th, 2017.