Spirit Air: Never able to get thru to anyone, no matter whe...
A Spirit Air customer review by GetHuman user ~?? review is not showing! from November 17th, 2017
Background on ~?? review is not showing!'s case
GetHuman: ~?? review is not showing! - can you tell our other Spirit Air customers when your case took place?
~?? review is not showing!: Yeah. It was middle of the night, on November 14th.
GetHuman: Did you reach out to Spirit Air, and if so, how?
GetHuman: And which of these common Spirit Air customer issues best describes the reason you wanted to talk to them?
(Shows ~?? review is not showing! a list of common Spirit Air problems)
~?? review is not showing!: "Baggage problem" was why I was trying to call.
~?? review is not showing!'s review of Spirit Air customer service
GetHuman: So how would you sum up your experience for GetHuman's Spirit Air customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~?? review is not showing!: Never able to get thru to anyone, no matter where or how I tried. We are due a refund, based on using Spirit MasterCard but do not see how we can get it. They offer to call back but it does not work. Wonder how many others are cheated out of the refund they were promised. I will ****** canceling our Spirit MasterCard.
GetHuman: Let's quantify your experience contacting Spirit Air. On a scale of 1 to 5, how easy is it go get help on a Spirit Air problem?
~?? review is not showing!: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~?? review is not showing!: I'd give them a one out of five on communication.
GetHuman: And what about Spirit Air's ability to quickly and effectively address your problem?
~?? review is not showing!: For that I would say three out of five.
GetHuman: And finally- any advice for other Spirit Air customers?
~?? review is not showing!: Call them early in the day or late. Don't forget any personal or account information you might need for Spirit Air to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~?? review is not showing! taken from his Spirit Air customer service problem that occurred on November 14th, 2017.