Spirit Air: Trying to change my flight for * hours. No othe...
A Spirit Air customer review by GetHuman user ~eat me from November 22nd, 2017
Background on ~eat me's case
GetHuman: ~eat me - can you tell our other Spirit Air customers when your case took place?
~eat me: Yeah. It was afternoon, on November 18th.
GetHuman: Did you reach out to Spirit Air, and if so, how?
GetHuman: And which of these common Spirit Air customer issues best describes the reason you wanted to talk to them?
(Shows ~eat me a list of common Spirit Air problems)
~eat me: "Complaint" was why I was trying to call.
~eat me's review of Spirit Air customer service
GetHuman: So how would you sum up your experience for GetHuman's Spirit Air customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~eat me: Trying to change my flight for * hours. No other choice for airline' Am contacting Attorney Generals office, Better business bureau and u tube. Your airline *****!
GetHuman: Let's quantify your experience contacting Spirit Air. On a scale of 1 to 5, how easy is it go get help on a Spirit Air problem?
~eat me: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~eat me: I'd give them a five out of five on communication.
GetHuman: And what about Spirit Air's ability to quickly and effectively address your problem?
~eat me: For that I would say one out of five.
GetHuman: And finally- any advice for other Spirit Air customers?
~eat me: Call them early in the day or late. Don't forget any personal or account information you might need for Spirit Air to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~eat me taken from his Spirit Air customer service problem that occurred on November 18th, 2017.