Sports Illustrated: I called to ask them to stop putting cologne sa...
A Sports Illustrated customer review by GetHuman user GetHuman-405095 from November 27th, 2017
Background on GetHuman-405095's case
GetHuman: GetHuman-405095 - can you tell our other Sports Illustrated customers when your case took place?
GetHuman-405095: Yes I can. It was late at night, on November 18th.
GetHuman: Did you reach out to Sports Illustrated, and if so, how?
GetHuman: And which of these common Sports Illustrated customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-405095 a list of common Sports Illustrated problems)
GetHuman-405095: "None of those really matches why I wanted to call Sports Illustrated that day." was why I was trying to call.
GetHuman-405095's review of Sports Illustrated customer service
GetHuman: So how would you sum up your experience for GetHuman's Sports Illustrated customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-405095: I called to ask them to stop putting cologne samples in my magazines. They made the change quickly and then gave me a free * extra issues without being asked
GetHuman: Let's quantify your experience contacting Sports Illustrated. On a scale of 1 to 5, how easy is it go get help on a Sports Illustrated problem?
GetHuman-405095: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-405095: I'd give them a five out of five on communication.
GetHuman: And what about Sports Illustrated's ability to quickly and effectively address your problem?
GetHuman-405095: For that I would say four out of five.
GetHuman: And finally- any advice for other Sports Illustrated customers?
GetHuman-405095: Call them early in the day or late. Don't forget any personal or account information you might need for Sports Illustrated to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-405095 taken from his Sports Illustrated customer service problem that occurred on November 18th, 2017.