Sports Illustrated: I was told my gift that came with my subscripti...
A Sports Illustrated customer review by GetHuman user ~Radio Tod from November 18th, 2017
Background on ~Radio Tod's case
GetHuman: ~Radio Tod - can you tell our other Sports Illustrated customers when your case took place?
~Radio Tod: Sure. It was middle of the night, on November 16th.
GetHuman: Did you reach out to Sports Illustrated, and if so, how?
GetHuman: And which of these common Sports Illustrated customer issues best describes the reason you wanted to talk to them?
(Shows ~Radio Tod a list of common Sports Illustrated problems)
~Radio Tod: "None of those really matches why I wanted to call Sports Illustrated that day." was why I was trying to call.
~Radio Tod's review of Sports Illustrated customer service
GetHuman: So how would you sum up your experience for GetHuman's Sports Illustrated customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Radio Tod: I was told my gift that came with my subscription is on back order. Very helpful, and quick response.
GetHuman: Let's quantify your experience contacting Sports Illustrated. On a scale of 1 to 5, how easy is it go get help on a Sports Illustrated problem?
~Radio Tod: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Radio Tod: I'd give them a five out of five on communication.
GetHuman: And what about Sports Illustrated's ability to quickly and effectively address your problem?
~Radio Tod: For that I would say five out of five.
GetHuman: And finally- any advice for other Sports Illustrated customers?
~Radio Tod: Call them early in the day or late. Don't forget any personal or account information you might need for Sports Illustrated to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Radio Tod taken from his Sports Illustrated customer service problem that occurred on November 16th, 2017.