Sports Illustrated: This info*number was very helpful, as I had bee...
A Sports Illustrated customer review by GetHuman user GetHuman-290176 from November 26th, 2017
Background on GetHuman-290176's case
GetHuman: GetHuman-290176 - can you tell our other Sports Illustrated customers when your case took place?
GetHuman-290176: Sure. It was middle of the night, on November 18th.
GetHuman: Did you reach out to Sports Illustrated, and if so, how?
GetHuman: And which of these common Sports Illustrated customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-290176 a list of common Sports Illustrated problems)
GetHuman-290176: "None of those really matches why I wanted to call Sports Illustrated that day." was why I was trying to call.
GetHuman-290176's review of Sports Illustrated customer service
GetHuman: So how would you sum up your experience for GetHuman's Sports Illustrated customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-290176: This info*number was very helpful, as I had been unsuccessful in reaching a live person on my last few attempts. My call was answered quite quickly, but I was put on hold several times while "Sam" tried to help me (I received the wrong size sign-up gift and wanted to exchange it*get the correct item), and all told it took about ** minutes until my situation was completely resolved. Sam was not very "warm and fuzzy," but was actually very helpful. The sales pitch(es) after he had helped me were mildly annoying, but to be expected, I guess.
GetHuman: Let's quantify your experience contacting Sports Illustrated. On a scale of 1 to 5, how easy is it go get help on a Sports Illustrated problem?
GetHuman-290176: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-290176: I'd give them a four out of five on communication.
GetHuman: And what about Sports Illustrated's ability to quickly and effectively address your problem?
GetHuman-290176: For that I would say five out of five.
GetHuman: And finally- any advice for other Sports Illustrated customers?
GetHuman-290176: Call them early in the day or late. Don't forget any personal or account information you might need for Sports Illustrated to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-290176 taken from his Sports Illustrated customer service problem that occurred on November 18th, 2017.