Sprint Corporate Care: I bought my family for new phones for Christmas...
A Sprint Corporate Care customer review by GetHuman user GetHuman-346035 from November 26th, 2017
Background on GetHuman-346035's case
GetHuman: GetHuman-346035 - can you tell our other Sprint Corporate Care customers when your case took place?
GetHuman-346035: Yes I can. It was afternoon, on November 17th.
GetHuman: Did you reach out to Sprint Corporate Care, and if so, how?
GetHuman: And which of these common Sprint Corporate Care customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-346035 a list of common Sprint Corporate Care problems)
GetHuman-346035: "Warranty Claim" was why I was trying to call.
GetHuman-346035's review of Sprint Corporate Care customer service
GetHuman: So how would you sum up your experience for GetHuman's Sprint Corporate Care customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-346035: I bought my family for new phones for Christmas. My bill at that time was $*** a month. Since I bought these phones now my bill is *** dollars a month. Watching the commercials that they will cut of the company building have now I feel like the ***. Call customer service, and you keep giving me excuses why my bill since they tripled. This is my last time with Sprint. Because to get out of this.I now have to pay $*** per line for total of **** dollars to get out of my contract. Sprint *****!
GetHuman: Let's quantify your experience contacting Sprint Corporate Care. On a scale of 1 to 5, how easy is it go get help on a Sprint Corporate Care problem?
GetHuman-346035: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-346035: I'd give them a five out of five on communication.
GetHuman: And what about Sprint Corporate Care's ability to quickly and effectively address your problem?
GetHuman-346035: For that I would say two out of five.
GetHuman: And finally- any advice for other Sprint Corporate Care customers?
GetHuman-346035: Call them early in the day or late. Don't forget any personal or account information you might need for Sprint Corporate Care to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-346035 taken from his Sprint Corporate Care customer service problem that occurred on November 17th, 2017.