Sprint Corporate Care: I have been in the sprint store * times and I s...
A Sprint Corporate Care customer review by GetHuman user ~1brenda from November 17th, 2017
Background on ~1brenda's case
GetHuman: ~1brenda - can you tell our other Sprint Corporate Care customers when your case took place?
~1brenda: Sure. It was evening, on November 11th.
GetHuman: Did you reach out to Sprint Corporate Care, and if so, how?
GetHuman: And which of these common Sprint Corporate Care customer issues best describes the reason you wanted to talk to them?
(Shows ~1brenda a list of common Sprint Corporate Care problems)
~1brenda: "Overcharge/Strange charge" was why I was trying to call.
~1brenda's review of Sprint Corporate Care customer service
GetHuman: So how would you sum up your experience for GetHuman's Sprint Corporate Care customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~1brenda: I have been in the sprint store * times and I still don't have a working phone. Ever since I have had this phone I have had nothing but problems. The employee are the most rude and disrepectful people I have ever seen. Your company seem to hire anyone. My son wanted to have the family plan and I agreed if I known what I know now I would have never agreed to change. I have had this phone replace * times and I am a business owner and use my phone to take debits and charge cards. In the past two weeks they have given me two new phones that does not work and I had a big event to attend and had to miss it because my phone was not working. y phone doesn't show who's calling or hang up unless I remove the battery each time. That doesn't make any sense. I would never ever recommend sprint to anyone.
GetHuman: Let's quantify your experience contacting Sprint Corporate Care. On a scale of 1 to 5, how easy is it go get help on a Sprint Corporate Care problem?
~1brenda: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~1brenda: I'd give them a five out of five on communication.
GetHuman: And what about Sprint Corporate Care's ability to quickly and effectively address your problem?
~1brenda: For that I would say one out of five.
GetHuman: And finally- any advice for other Sprint Corporate Care customers?
~1brenda: Call them early in the day or late. Don't forget any personal or account information you might need for Sprint Corporate Care to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~1brenda taken from his Sprint Corporate Care customer service problem that occurred on November 11th, 2017.