Sprint Corporate Care: I was on store number **** for an appointment o...
A Sprint Corporate Care customer review by GetHuman user ~Mila Pereira from November 21st, 2017
Background on ~Mila Pereira's case
GetHuman: ~Mila Pereira - can you tell our other Sprint Corporate Care customers when your case took place?
~Mila Pereira: Sure. It was middle of the night, on November 14th.
GetHuman: Did you reach out to Sprint Corporate Care, and if so, how?
GetHuman: And which of these common Sprint Corporate Care customer issues best describes the reason you wanted to talk to them?
(Shows ~Mila Pereira a list of common Sprint Corporate Care problems)
~Mila Pereira: "Cancel service" was why I was trying to call.
~Mila Pereira's review of Sprint Corporate Care customer service
GetHuman: So how would you sum up your experience for GetHuman's Sprint Corporate Care customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Mila Pereira: I was on store number **** for an appointment on seeing what was the problem with my phone. my phone was power cycling, although it worked, made and received calls. When I picked up my phone it didn't turn on anymore. Their answer? water damage! It would be nice to at least receive a phone that worked the way it worked before.
GetHuman: Let's quantify your experience contacting Sprint Corporate Care. On a scale of 1 to 5, how easy is it go get help on a Sprint Corporate Care problem?
~Mila Pereira: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Mila Pereira: I'd give them a five out of five on communication.
GetHuman: And what about Sprint Corporate Care's ability to quickly and effectively address your problem?
~Mila Pereira: For that I would say four out of five.
GetHuman: And finally- any advice for other Sprint Corporate Care customers?
~Mila Pereira: Call them early in the day or late. Don't forget any personal or account information you might need for Sprint Corporate Care to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Mila Pereira taken from his Sprint Corporate Care customer service problem that occurred on November 14th, 2017.