Sprint Corporate Care: IT'S ME AFAIK THIRD TIME. I POSTED MY POOR SERV...
A Sprint Corporate Care customer review by GetHuman user ~TREVEON MCGEE from November 22nd, 2017
Background on ~TREVEON MCGEE's case
GetHuman: ~TREVEON MCGEE - can you tell our other Sprint Corporate Care customers when your case took place?
~TREVEON MCGEE: Yes. It was middle of the night, on November 19th.
GetHuman: Did you reach out to Sprint Corporate Care, and if so, how?
GetHuman: And which of these common Sprint Corporate Care customer issues best describes the reason you wanted to talk to them?
(Shows ~TREVEON MCGEE a list of common Sprint Corporate Care problems)
~TREVEON MCGEE: "Lower my bill" was why I was trying to call.
~TREVEON MCGEE's review of Sprint Corporate Care customer service
GetHuman: So how would you sum up your experience for GetHuman's Sprint Corporate Care customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~TREVEON MCGEE: IT'S ME AFAIK THIRD TIME. I POSTED MY POOR SERVICE I HAVE BEEN GETTING FROM SPRINT. I HAD ONE LADY MA NE KAY CA LED AND NEVER CALLED ME BACK LIKE SHE SAID SHE WAS THEM I SPOKE TO THE RUDE *** TECH SUPPORT NAME KIM. I JUST SICK AND TIRED WHAT A CREDIT GOING TO DO FOR ME. IM HAVING POOR SERVICE FROM CALLS, TEXT NOT WORKING, DATA PROBLEMS. THIS EMPLPYEE GETS ON THE PHONE WE CAN'T HELP YOU. WE GIVE YOU A TEN DOLLARS CREDIT. I WILL NOT BE REFERRING ANYBODY TO SPRINT IN LIFE. SPRINT MANAGEMENT ***** AND THERE RUDE.ALL I WANT IS FOR SPRINT TO TAKE CARE SOME OF MY BALANCE BECAUSE THIS SERVICE *****.
GetHuman: Let's quantify your experience contacting Sprint Corporate Care. On a scale of 1 to 5, how easy is it go get help on a Sprint Corporate Care problem?
~TREVEON MCGEE: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~TREVEON MCGEE: I'd give them a one out of five on communication.
GetHuman: And what about Sprint Corporate Care's ability to quickly and effectively address your problem?
~TREVEON MCGEE: For that I would say two out of five.
GetHuman: And finally- any advice for other Sprint Corporate Care customers?
~TREVEON MCGEE: Call them early in the day or late. Don't forget any personal or account information you might need for Sprint Corporate Care to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~TREVEON MCGEE taken from his Sprint Corporate Care customer service problem that occurred on November 19th, 2017.