Sprint Corporate Care: My issue was not resolved. Very dissatisfied wi...
A Sprint Corporate Care customer review by GetHuman user ~cesar ochoa from November 20th, 2017
Background on ~cesar ochoa 's case
GetHuman: ~cesar ochoa - can you tell our other Sprint Corporate Care customers when your case took place?
~cesar ochoa : Yes I can. It was morning, on November 13th.
GetHuman: Did you reach out to Sprint Corporate Care, and if so, how?
GetHuman: And which of these common Sprint Corporate Care customer issues best describes the reason you wanted to talk to them?
(Shows ~cesar ochoa a list of common Sprint Corporate Care problems)
~cesar ochoa : "Service problem" was why I was trying to call.
~cesar ochoa 's review of Sprint Corporate Care customer service
GetHuman: So how would you sum up your experience for GetHuman's Sprint Corporate Care customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~cesar ochoa : My issue was not resolved. Very dissatisfied with Sprint. I was told I was gonna receive a **% discount on my next bill and * bills later NOTHING. ive been a loyal sprint costumer for ** years and dont wanna leave on bad terms.
GetHuman: Let's quantify your experience contacting Sprint Corporate Care. On a scale of 1 to 5, how easy is it go get help on a Sprint Corporate Care problem?
~cesar ochoa : I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~cesar ochoa : I'd give them a two out of five on communication.
GetHuman: And what about Sprint Corporate Care's ability to quickly and effectively address your problem?
~cesar ochoa : For that I would say one out of five.
GetHuman: And finally- any advice for other Sprint Corporate Care customers?
~cesar ochoa : Call them early in the day or late. Don't forget any personal or account information you might need for Sprint Corporate Care to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~cesar ochoa taken from his Sprint Corporate Care customer service problem that occurred on November 13th, 2017.