Sprint Corporate Care: Swithed from verizon. Was told itd be about...
A Sprint Corporate Care customer review by GetHuman user ~btd024 from November 25th, 2017
Background on ~btd024's case
GetHuman: ~btd024 - can you tell our other Sprint Corporate Care customers when your case took place?
~btd024: Yup. It was middle of the night, on November 23rd.
GetHuman: Did you reach out to Sprint Corporate Care, and if so, how?
GetHuman: And which of these common Sprint Corporate Care customer issues best describes the reason you wanted to talk to them?
(Shows ~btd024 a list of common Sprint Corporate Care problems)
~btd024: "Overcharge/Strange charge" was why I was trying to call.
~btd024's review of Sprint Corporate Care customer service
GetHuman: So how would you sum up your experience for GetHuman's Sprint Corporate Care customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~btd024: Swithed from verizon. Was told itd be about *-* weeks for my Verizon account to be paid off. * weeks later I find out I have to wait ** days before the actually **-** week time frame begins to receive my money for that account. Of course if I dont pay Sprint for **-** weeks that wont fly but its okay for me to wait.. On top of all that the service *****. I live in northern VA with about a million people in my county not in the deep forest like my service suggest I am. Thanks for the bs Sprint.
GetHuman: Let's quantify your experience contacting Sprint Corporate Care. On a scale of 1 to 5, how easy is it go get help on a Sprint Corporate Care problem?
~btd024: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~btd024: I'd give them a five out of five on communication.
GetHuman: And what about Sprint Corporate Care's ability to quickly and effectively address your problem?
~btd024: For that I would say four out of five.
GetHuman: And finally- any advice for other Sprint Corporate Care customers?
~btd024: Call them early in the day or late. Don't forget any personal or account information you might need for Sprint Corporate Care to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~btd024 taken from his Sprint Corporate Care customer service problem that occurred on November 23rd, 2017.