Sprint Corporate Care: The people are RUDE and have NO respect for the...
A Sprint Corporate Care customer review by GetHuman user ~CLEE from November 16th, 2017
Background on ~CLEE's case
GetHuman: ~CLEE - can you tell our other Sprint Corporate Care customers when your case took place?
~CLEE: Yes. It was morning, on November 13th.
GetHuman: Did you reach out to Sprint Corporate Care, and if so, how?
GetHuman: And which of these common Sprint Corporate Care customer issues best describes the reason you wanted to talk to them?
(Shows ~CLEE a list of common Sprint Corporate Care problems)
~CLEE: "Setup service" was why I was trying to call.
~CLEE's review of Sprint Corporate Care customer service
GetHuman: So how would you sum up your experience for GetHuman's Sprint Corporate Care customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~CLEE: The people are RUDE and have NO respect for the customer I've been with Sprint for **yrs and that doesn't account for anything. There is no loyalty to their customers what so ever I am completely devastated by the quality of care I have NEVER had an issue with them up until the point services were needed. NEVER AGAIN will I ever recommend sprint to anyone. VERY DISAPPOINTED!!!!!
GetHuman: Let's quantify your experience contacting Sprint Corporate Care. On a scale of 1 to 5, how easy is it go get help on a Sprint Corporate Care problem?
~CLEE: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~CLEE: I'd give them a four out of five on communication.
GetHuman: And what about Sprint Corporate Care's ability to quickly and effectively address your problem?
~CLEE: For that I would say five out of five.
GetHuman: And finally- any advice for other Sprint Corporate Care customers?
~CLEE: Call them early in the day or late. Don't forget any personal or account information you might need for Sprint Corporate Care to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~CLEE taken from his Sprint Corporate Care customer service problem that occurred on November 13th, 2017.