Sprint Corporate Care: the worst company, **% of calls are routed to t...
A Sprint Corporate Care customer review by GetHuman user ~john doe from November 25th, 2017
Background on ~john doe's case
GetHuman: ~john doe - can you tell our other Sprint Corporate Care customers when your case took place?
~john doe: Yup. It was morning, on November 16th.
GetHuman: Did you reach out to Sprint Corporate Care, and if so, how?
GetHuman: And which of these common Sprint Corporate Care customer issues best describes the reason you wanted to talk to them?
(Shows ~john doe a list of common Sprint Corporate Care problems)
~john doe: "Change plan" was why I was trying to call.
~john doe's review of Sprint Corporate Care customer service
GetHuman: So how would you sum up your experience for GetHuman's Sprint Corporate Care customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~john doe: the worst company, **% of calls are routed to the Philipines who speak english, but their command of American customer service expectations is at *%. Nothing gets accomplished on your account when dealing with any calls routed outside the US.
GetHuman: Let's quantify your experience contacting Sprint Corporate Care. On a scale of 1 to 5, how easy is it go get help on a Sprint Corporate Care problem?
~john doe: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~john doe: I'd give them a two out of five on communication.
GetHuman: And what about Sprint Corporate Care's ability to quickly and effectively address your problem?
~john doe: For that I would say three out of five.
GetHuman: And finally- any advice for other Sprint Corporate Care customers?
~john doe: Call them early in the day or late. Don't forget any personal or account information you might need for Sprint Corporate Care to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~john doe taken from his Sprint Corporate Care customer service problem that occurred on November 16th, 2017.