Have been a sprint customer for over * years, t...
A Sprint customer review by GetHuman user ~sarcastic delight from November 13th, 2017
Background on ~sarcastic delight's case
GetHuman: ~sarcastic delight - can you tell our other Sprint customers when your case took place?
~sarcastic delight: Sure. It was middle of the night, on November 12th.
GetHuman: Did you reach out to Sprint, and if so, how?
GetHuman: And which of these common Sprint customer issues best describes the reason you wanted to talk to them?
(Shows ~sarcastic delight a list of common Sprint problems)
~sarcastic delight: "Returns" was why I was trying to call.
~sarcastic delight's review of Sprint customer service
GetHuman: So how would you sum up your experience for GetHuman's Sprint customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~sarcastic delight: Have been a sprint customer for over * years, their customer service leaves a lot to be desired. Currenlty searching for new Cell phone carrier.
GetHuman: Let's quantify your experience contacting Sprint. On a scale of 1 to 5, how easy is it go get help on a Sprint problem?
~sarcastic delight: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~sarcastic delight: I'd give them a one out of five on communication.
GetHuman: And what about Sprint's ability to quickly and effectively address your problem?
~sarcastic delight: For that I would say two out of five.
GetHuman: And finally- any advice for other Sprint customers?
~sarcastic delight: Call them early in the day or late. Don't forget any personal or account information you might need for Sprint to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~sarcastic delight taken from his Sprint customer service problem that occurred on November 12th, 2017.