Sprint Dose NOT communicate within their organi...
A Sprint customer review by GetHuman user ~no more sprint from November 19th, 2017
Background on ~no more sprint's case
GetHuman: ~no more sprint - can you tell our other Sprint customers when your case took place?
~no more sprint: Yeah. It was late at night, on November 16th.
GetHuman: Did you reach out to Sprint, and if so, how?
GetHuman: And which of these common Sprint customer issues best describes the reason you wanted to talk to them?
(Shows ~no more sprint a list of common Sprint problems)
~no more sprint: "Cancel Service" was why I was trying to call.
~no more sprint's review of Sprint customer service
GetHuman: So how would you sum up your experience for GetHuman's Sprint customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~no more sprint: Sprint Dose NOT communicate within their organization, they are being held back by their own stupidity!And wasting peoples time and money!
GetHuman: Let's quantify your experience contacting Sprint. On a scale of 1 to 5, how easy is it go get help on a Sprint problem?
~no more sprint: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~no more sprint: I'd give them a one out of five on communication.
GetHuman: And what about Sprint's ability to quickly and effectively address your problem?
~no more sprint: For that I would say two out of five.
GetHuman: And finally- any advice for other Sprint customers?
~no more sprint: Call them early in the day or late. Don't forget any personal or account information you might need for Sprint to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~no more sprint taken from his Sprint customer service problem that occurred on November 16th, 2017.