Sprint do us a favor and stick to landlines you...
A Sprint customer review by GetHuman user ~khrisvegas from November 18th, 2017
Background on ~khrisvegas's case
GetHuman: ~khrisvegas - can you tell our other Sprint customers when your case took place?
~khrisvegas: Yes. It was late at night, on November 14th.
GetHuman: Did you reach out to Sprint, and if so, how?
GetHuman: And which of these common Sprint customer issues best describes the reason you wanted to talk to them?
(Shows ~khrisvegas a list of common Sprint problems)
~khrisvegas: "Device Support" was why I was trying to call.
~khrisvegas's review of Sprint customer service
GetHuman: So how would you sum up your experience for GetHuman's Sprint customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~khrisvegas: Sprint do us a favor and stick to landlines you guys are seriously the most GARBAGE *** CELL PHONE SERVICE EVER! I HAD LESS CONNECTIONS AND PHONE ERRORS WITH METRO..FUCKEN METRO!! KEEP THE NICE LOOKING PHONES IF MEANS ****** *** JOKE FOR *G U GUYS HAVE THAT NEVER WORKS..AND FORGET TRYNA WATCH A GOD **** VIDEO WHILE YOUR OUTSIDE YOUR HOUSE WIFI BETTER HAVE YOUR AFTERNOON OPEN AND SOME ASPRIN HANDY..I REALLY CANT WAIT TO BE DONE WITH YOU GUYS AND SPRINT I HONESTLY HOPE U GUYS DIE AND ROT AS A COMPANY YOU GUYS ARE THIEVES AND CHEAPSKAKES TO HARD WORKING LOYAL CUSTOMERS
GetHuman: Let's quantify your experience contacting Sprint. On a scale of 1 to 5, how easy is it go get help on a Sprint problem?
~khrisvegas: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~khrisvegas: I'd give them a two out of five on communication.
GetHuman: And what about Sprint's ability to quickly and effectively address your problem?
~khrisvegas: For that I would say one out of five.
GetHuman: And finally- any advice for other Sprint customers?
~khrisvegas: Call them early in the day or late. Don't forget any personal or account information you might need for Sprint to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~khrisvegas taken from his Sprint customer service problem that occurred on November 14th, 2017.