Sprint: Very good john was excellent helped me out in a...
A Sprint customer review by GetHuman user ~mandy hawkins from November 22nd, 2017
Background on ~mandy hawkins's case
GetHuman: ~mandy hawkins - can you tell our other Sprint customers when your case took place?
~mandy hawkins: Yes I can. It was evening, on November 19th.
GetHuman: Did you reach out to Sprint, and if so, how?
GetHuman: And which of these common Sprint customer issues best describes the reason you wanted to talk to them?
(Shows ~mandy hawkins a list of common Sprint problems)
~mandy hawkins: "Pay bill" was why I was trying to call.
~mandy hawkins's review of Sprint customer service
GetHuman: So how would you sum up your experience for GetHuman's Sprint customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~mandy hawkins: Very good john was excellent helped me out in a matter of seconds he made everything better and even helped with an issue that this call wasnt for thanks so much john...
GetHuman: Let's quantify your experience contacting Sprint. On a scale of 1 to 5, how easy is it go get help on a Sprint problem?
~mandy hawkins: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~mandy hawkins: I'd give them a five out of five on communication.
GetHuman: And what about Sprint's ability to quickly and effectively address your problem?
~mandy hawkins: For that I would say one out of five.
GetHuman: And finally- any advice for other Sprint customers?
~mandy hawkins: Call them early in the day or late. Don't forget any personal or account information you might need for Sprint to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~mandy hawkins taken from his Sprint customer service problem that occurred on November 19th, 2017.