Sprint: worst company ever!!
A Sprint customer review by GetHuman user ~unsatisfied customer from November 28th, 2017
Background on ~unsatisfied customer's case
GetHuman: ~unsatisfied customer - can you tell our other Sprint customers when your case took place?
~unsatisfied customer: Yes I can. It was morning, on November 20th.
GetHuman: Did you reach out to Sprint, and if so, how?
GetHuman: And which of these common Sprint customer issues best describes the reason you wanted to talk to them?
(Shows ~unsatisfied customer a list of common Sprint problems)
~unsatisfied customer: "Service problem" was why I was trying to call.
~unsatisfied customer's review of Sprint customer service
GetHuman: So how would you sum up your experience for GetHuman's Sprint customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~unsatisfied customer: worst company ever!!
GetHuman: Let's quantify your experience contacting Sprint. On a scale of 1 to 5, how easy is it go get help on a Sprint problem?
~unsatisfied customer: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~unsatisfied customer: I'd give them a four out of five on communication.
GetHuman: And what about Sprint's ability to quickly and effectively address your problem?
~unsatisfied customer: For that I would say three out of five.
GetHuman: And finally- any advice for other Sprint customers?
~unsatisfied customer: Call them early in the day or late. Don't forget any personal or account information you might need for Sprint to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~unsatisfied customer taken from his Sprint customer service problem that occurred on November 20th, 2017.