Square: I have no bank account any more but. You all k...
A Square customer review by GetHuman user ~holly nelson from November 17th, 2017
Background on ~holly nelson's case
GetHuman: ~holly nelson - can you tell our other Square customers when your case took place?
~holly nelson: Yes I can. It was middle of the night, on November 11th.
GetHuman: Did you reach out to Square, and if so, how?
GetHuman: And which of these common Square customer issues best describes the reason you wanted to talk to them?
(Shows ~holly nelson a list of common Square problems)
~holly nelson: "Refund" was why I was trying to call.
~holly nelson's review of Square customer service
GetHuman: So how would you sum up your experience for GetHuman's Square customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~holly nelson: I have no bank account any more but. You all keep saying it will be i**** my pnc have no bank so how will i get my ***.**
GetHuman: Let's quantify your experience contacting Square. On a scale of 1 to 5, how easy is it go get help on a Square problem?
~holly nelson: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~holly nelson: I'd give them a one out of five on communication.
GetHuman: And what about Square's ability to quickly and effectively address your problem?
~holly nelson: For that I would say one out of five.
GetHuman: And finally- any advice for other Square customers?
~holly nelson: Call them early in the day or late. Don't forget any personal or account information you might need for Square to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~holly nelson taken from his Square customer service problem that occurred on November 11th, 2017.