Square: the posted phone number ********** is NEVER ans...
A Square customer review by GetHuman user ~Wayne DeMoray from November 20th, 2017
Background on ~Wayne DeMoray's case
GetHuman: ~Wayne DeMoray - can you tell our other Square customers when your case took place?
~Wayne DeMoray: Yes I can. It was morning, on November 14th.
GetHuman: Did you reach out to Square, and if so, how?
GetHuman: And which of these common Square customer issues best describes the reason you wanted to talk to them?
(Shows ~Wayne DeMoray a list of common Square problems)
~Wayne DeMoray: "Dispute a Charge" was why I was trying to call.
~Wayne DeMoray's review of Square customer service
GetHuman: So how would you sum up your experience for GetHuman's Square customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Wayne DeMoray: the posted phone number ********** is NEVER answered,however the posted response time is supposed to be the fastest@**min.
GetHuman: Let's quantify your experience contacting Square. On a scale of 1 to 5, how easy is it go get help on a Square problem?
~Wayne DeMoray: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Wayne DeMoray: I'd give them a one out of five on communication.
GetHuman: And what about Square's ability to quickly and effectively address your problem?
~Wayne DeMoray: For that I would say four out of five.
GetHuman: And finally- any advice for other Square customers?
~Wayne DeMoray: Call them early in the day or late. Don't forget any personal or account information you might need for Square to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Wayne DeMoray taken from his Square customer service problem that occurred on November 14th, 2017.