St. Louis Post-Dispatch: I am not getting my paper every day. On averag...
A St. Louis Post-Dispatch customer review by GetHuman user GetHuman-344077 from November 21st, 2017
Background on GetHuman-344077's case
GetHuman: GetHuman-344077 - can you tell our other St. Louis Post-Dispatch customers when your case took place?
GetHuman-344077: Yeah. It was evening, on November 16th.
GetHuman: Did you reach out to St. Louis Post-Dispatch, and if so, how?
GetHuman: And which of these common St. Louis Post-Dispatch customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-344077 a list of common St. Louis Post-Dispatch problems)
GetHuman-344077: "Complaint" was why I was trying to call.
GetHuman-344077's review of St. Louis Post-Dispatch customer service
GetHuman: So how would you sum up your experience for GetHuman's St. Louis Post-Dispatch customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-344077: I am not getting my paper every day. On average I do not get two papers per week. The person I spoke with on the phone was not articulate and hard to understand. I asked her for the contact information for the delivery agent for my area and she said she would notify her supervisor.
GetHuman: Let's quantify your experience contacting St. Louis Post-Dispatch. On a scale of 1 to 5, how easy is it go get help on a St. Louis Post-Dispatch problem?
GetHuman-344077: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-344077: I'd give them a one out of five on communication.
GetHuman: And what about St. Louis Post-Dispatch's ability to quickly and effectively address your problem?
GetHuman-344077: For that I would say four out of five.
GetHuman: And finally- any advice for other St. Louis Post-Dispatch customers?
GetHuman-344077: Call them early in the day or late. Don't forget any personal or account information you might need for St. Louis Post-Dispatch to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-344077 taken from his St. Louis Post-Dispatch customer service problem that occurred on November 16th, 2017.