St. Louis Post-Dispatch: There were problems with duplicate accounts due...
A St. Louis Post-Dispatch customer review by GetHuman user ~Mr. Tactile from November 17th, 2017
Background on ~Mr. Tactile's case
GetHuman: ~Mr. Tactile - can you tell our other St. Louis Post-Dispatch customers when your case took place?
~Mr. Tactile: Yes. It was afternoon, on November 10th.
GetHuman: Did you reach out to St. Louis Post-Dispatch, and if so, how?
GetHuman: And which of these common St. Louis Post-Dispatch customer issues best describes the reason you wanted to talk to them?
(Shows ~Mr. Tactile a list of common St. Louis Post-Dispatch problems)
~Mr. Tactile: "Cancel subscription" was why I was trying to call.
~Mr. Tactile's review of St. Louis Post-Dispatch customer service
GetHuman: So how would you sum up your experience for GetHuman's St. Louis Post-Dispatch customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Mr. Tactile: There were problems with duplicate accounts due to an address change, but all was resolved and delivery should be tomorrow.
GetHuman: Let's quantify your experience contacting St. Louis Post-Dispatch. On a scale of 1 to 5, how easy is it go get help on a St. Louis Post-Dispatch problem?
~Mr. Tactile: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Mr. Tactile: I'd give them a one out of five on communication.
GetHuman: And what about St. Louis Post-Dispatch's ability to quickly and effectively address your problem?
~Mr. Tactile: For that I would say five out of five.
GetHuman: And finally- any advice for other St. Louis Post-Dispatch customers?
~Mr. Tactile: Call them early in the day or late. Don't forget any personal or account information you might need for St. Louis Post-Dispatch to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Mr. Tactile taken from his St. Louis Post-Dispatch customer service problem that occurred on November 10th, 2017.