Staples Easy Rebates: I called on *** on this subject re two outstand...
A Staples Easy Rebates customer review by GetHuman user ~julie from November 22nd, 2017
Background on ~julie's case
GetHuman: ~julie - can you tell our other Staples Easy Rebates customers when your case took place?
~julie: Yes I can. It was afternoon, on November 12th.
GetHuman: Did you reach out to Staples Easy Rebates, and if so, how?
GetHuman: And which of these common Staples Easy Rebates customer issues best describes the reason you wanted to talk to them?
(Shows ~julie a list of common Staples Easy Rebates problems)
~julie: "Track order" was why I was trying to contact.
~julie's review of Staples Easy Rebates customer service
GetHuman: So how would you sum up your experience for GetHuman's Staples Easy Rebates customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~julie: I called on *** on this subject re two outstanding cards and only received one. Representative was very helpful, and I could not understand why I didn't receive both at same time. Had to call again. Rep again very helpful. Identified the one I did not receive and issuing it today. We'll see!!
GetHuman: Let's quantify your experience contacting Staples Easy Rebates. On a scale of 1 to 5, how easy is it go get help on a Staples Easy Rebates problem?
~julie: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~julie: I'd give them a three out of five on communication.
GetHuman: And what about Staples Easy Rebates's ability to quickly and effectively address your problem?
~julie: For that I would say five out of five.
GetHuman: And finally- any advice for other Staples Easy Rebates customers?
~julie: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Staples Easy Rebates to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~julie taken from his Staples Easy Rebates customer service problem that occurred on November 12th, 2017.