Star Magazine: Called to provide a change of address because I...
A Star Magazine customer review by GetHuman user ~Paid in advance from November 27th, 2017
Background on ~Paid in advance's case
GetHuman: ~Paid in advance - can you tell our other Star Magazine customers when your case took place?
~Paid in advance: Yes. It was evening, on November 25th.
GetHuman: Did you reach out to Star Magazine, and if so, how?
GetHuman: And which of these common Star Magazine customer issues best describes the reason you wanted to talk to them?
(Shows ~Paid in advance a list of common Star Magazine problems)
~Paid in advance: "None of those really matches why I wanted to call Star Magazine that day." was why I was trying to call.
~Paid in advance's review of Star Magazine customer service
GetHuman: So how would you sum up your experience for GetHuman's Star Magazine customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Paid in advance: Called to provide a change of address because I am not even halfway into my subscription and its been three additional weeks without a change.
GetHuman: Let's quantify your experience contacting Star Magazine. On a scale of 1 to 5, how easy is it go get help on a Star Magazine problem?
~Paid in advance: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Paid in advance: I'd give them a three out of five on communication.
GetHuman: And what about Star Magazine's ability to quickly and effectively address your problem?
~Paid in advance: For that I would say four out of five.
GetHuman: And finally- any advice for other Star Magazine customers?
~Paid in advance: Call them early in the day or late. Don't forget any personal or account information you might need for Star Magazine to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Paid in advance taken from his Star Magazine customer service problem that occurred on November 25th, 2017.