Starbucks: i asked for no wiphed cream because the taste i...
A Starbucks customer review by GetHuman user GetHuman-397584 from November 23rd, 2017
Background on GetHuman-397584's case
GetHuman: GetHuman-397584 - can you tell our other Starbucks customers when your case took place?
GetHuman-397584: Yes. It was afternoon, on November 21st.
GetHuman: Did you reach out to Starbucks, and if so, how?
GetHuman: And which of these common Starbucks customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-397584 a list of common Starbucks problems)
GetHuman-397584: "Points Redemption" was why I was trying to call.
GetHuman-397584's review of Starbucks customer service
GetHuman: So how would you sum up your experience for GetHuman's Starbucks customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-397584: i asked for no wiphed cream because the taste is horrable so i got a bunch of wiphed cream on my coffee and i cant stand it the service normaly is awesome but this was thumbs down sorry starbucks.
GetHuman: Let's quantify your experience contacting Starbucks. On a scale of 1 to 5, how easy is it go get help on a Starbucks problem?
GetHuman-397584: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-397584: I'd give them a five out of five on communication.
GetHuman: And what about Starbucks's ability to quickly and effectively address your problem?
GetHuman-397584: For that I would say four out of five.
GetHuman: And finally- any advice for other Starbucks customers?
GetHuman-397584: Call them early in the day or late. Don't forget any personal or account information you might need for Starbucks to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-397584 taken from his Starbucks customer service problem that occurred on November 21st, 2017.