State Department Federal Credit Union (SDFCU): Is there a glitch in your system? I have been e...
A State Department Federal Credit Union (SDFCU) customer review by GetHuman user ~shanequa Wycoff from November 23rd, 2017
Background on ~shanequa Wycoff's case
GetHuman: ~shanequa Wycoff - can you tell our other State Department Federal Credit Union (SDFCU) customers when your case took place?
~shanequa Wycoff: Yeah. It was middle of the night, on November 17th.
GetHuman: Did you reach out to State Department Federal Credit Union (SDFCU), and if so, how?
GetHuman: And which of these common State Department Federal Credit Union (SDFCU) customer issues best describes the reason you wanted to talk to them?
(Shows ~shanequa Wycoff a list of common State Department Federal Credit Union (SDFCU) problems)
~shanequa Wycoff: "Complaint" was why I was trying to call.
~shanequa Wycoff's review of State Department Federal Credit Union (SDFCU) customer service
GetHuman: So how would you sum up your experience for GetHuman's State Department Federal Credit Union (SDFCU) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~shanequa Wycoff: Is there a glitch in your system? I have been expecting a government check which is atleast a week late. Where is the money?
GetHuman: Let's quantify your experience contacting State Department Federal Credit Union (SDFCU). On a scale of 1 to 5, how easy is it go get help on a State Department Federal Credit Union (SDFCU) problem?
~shanequa Wycoff: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~shanequa Wycoff: I'd give them a one out of five on communication.
GetHuman: And what about State Department Federal Credit Union (SDFCU)'s ability to quickly and effectively address your problem?
~shanequa Wycoff: For that I would say one out of five.
GetHuman: And finally- any advice for other State Department Federal Credit Union (SDFCU) customers?
~shanequa Wycoff: Call them early in the day or late. Don't forget any personal or account information you might need for State Department Federal Credit Union (SDFCU) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~shanequa Wycoff taken from his State Department Federal Credit Union (SDFCU) customer service problem that occurred on November 17th, 2017.
State Department Federal Credit Union (SDFCU)
1.00 of 5 stars | 7 reviews
~shanequa Wycoff's State Department Federal Credit Union (SDFCU) Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars
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