State Department Federal Credit Union (SDFCU): Possible the worst customer service from a card...
A State Department Federal Credit Union (SDFCU) customer review by GetHuman user ~Alinghi from November 27th, 2017
Background on ~Alinghi's case
GetHuman: ~Alinghi - can you tell our other State Department Federal Credit Union (SDFCU) customers when your case took place?
~Alinghi: Yeah. It was morning, on November 26th.
GetHuman: Did you reach out to State Department Federal Credit Union (SDFCU), and if so, how?
GetHuman: And which of these common State Department Federal Credit Union (SDFCU) customer issues best describes the reason you wanted to talk to them?
(Shows ~Alinghi a list of common State Department Federal Credit Union (SDFCU) problems)
~Alinghi: "Question" was why I was trying to call.
~Alinghi's review of State Department Federal Credit Union (SDFCU) customer service
GetHuman: So how would you sum up your experience for GetHuman's State Department Federal Credit Union (SDFCU) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Alinghi: Possible the worst customer service from a card company I have ever experienced. Got the card purely for the chip and no overseas fees. Would not recommend.
GetHuman: Let's quantify your experience contacting State Department Federal Credit Union (SDFCU). On a scale of 1 to 5, how easy is it go get help on a State Department Federal Credit Union (SDFCU) problem?
~Alinghi: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Alinghi: I'd give them a three out of five on communication.
GetHuman: And what about State Department Federal Credit Union (SDFCU)'s ability to quickly and effectively address your problem?
~Alinghi: For that I would say two out of five.
GetHuman: And finally- any advice for other State Department Federal Credit Union (SDFCU) customers?
~Alinghi: Call them early in the day or late. Don't forget any personal or account information you might need for State Department Federal Credit Union (SDFCU) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Alinghi taken from his State Department Federal Credit Union (SDFCU) customer service problem that occurred on November 26th, 2017.
State Department Federal Credit Union (SDFCU)
1.00 of 5 stars | 7 reviews
~Alinghi's State Department Federal Credit Union (SDFCU) Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars
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